FREQUENTLY ASKED QUESTIONS

Pets are residents, too! Two furry friends welcome per home.

Monthly pet rent of $75 per pet, 2 pets max. A deposit of $450 is required per pet.

No! Big or small, we welcome most dogs at The Elm. Breed restrictions do apply - see the next question for more information.

Our pet-friendly community welcomes most breeds of dogs. However, because certain dogs do not thrive in a community environment, we cannot accommodate the following breeds, dogs resembling these breeds, or mixes of these breeds: Akita, American Staffordshire Terrier, Bull Terrier, Chow, Doberman, German Shepherd, Husky, Pit Bull, Presa Canario, Rottweiler, Belgian Malinois, and Wolf Hybrid. We also cannot accommodate exotic pets, such as snakes, rabbits, pigs, ferrets, monkeys, venomous or otherwise poisonous animals. Please ask the leasing team for more details.

Our community is a breath of fresh air. With every lease agreement comes a commitment to absolutely no smoking of any kind anywhere on the property, so you and your lungs can thrive.

We offer various parking options to best meet your needs.

Parking Options and Rates:

Garage: Starts at $285

Garage Premier: Startsat $380

Garage Tandem Premier: Starts at $485

Garage Compact: Starts at $285

Motorcycle: Starts at $100

EV: Starts at $400

Shared EV: Starts at $50

Please note that additional charges may apply for parking upgrades and/or additional vehicles.

Ask the leasing team for details.

Yes! Your gear is important to us.

Storage: $75

We offer select lease terms of up to 24 months. Please reach out to the leasing team for details. Price range is based on lease length and specific move-in date.

For your convenience, the best way to make all rent and utility payments is via Automatic Clearing House (ACH) debit.  This is the easiest, no-hassle way to ensure your rent is paid on time.  We also offer the ability to pay with Visa, MasterCard, Discover, American Express, or personal check and money order for a fee.

Liability coverage is required to live at our community, and we have options for you. You are pre-approved and can easily enroll in coverage through our preferred provider during your leasing process. For additional quotes from Assurant, please visit www.assurantrenters.com or call 877.826.8203.

If you are active military and receive PCS or deployment orders, we'll be glad to release you from your lease. All we need is proper written notice and supporting documentation in accordance with the Servicemembers Civil Relief Act (and, if applicable, its state law counterpart).

You can move into another AIR community without breaking your lease! We offer coast-to-coast transfers to another AIR community. Security deposit and other fees may apply - ask for details.

If a new roommate moves in, he or she must fill out an application and qualify and pay applicable fees.

If a roommate moves out, the remaining leaseholder will need to re-qualify and pay applicable fees.

We do not allow subletting or short-term renting of apartments. This includes, without limitation, rentals arranged on third-party sites such as Airbnb.com, VRBO.com, or other similar sites.

Just yourself! Our online application makes it simple and easy. Each person 18 or older who will be living in the apartment home will need to fill out an application. You may be asked for documentation of your income, identity, or other supplementary information after the application is submitted.

In general, income must average 3 times the monthly rent for prospective residents; however, those requirements may differ depending on source of income.

We allow guarantors for qualifying residents.

Anyone over the age of 18 that will be living in the apartment.

Two people per bedroom (except children under 24 months; they are exempt from occupant counts).

We screen for criminal background consistent with applicable law, and applicants may be disqualified based on history after a holistic review. In accordance with Section 27-15A of the Montgomery County Code, a housing provider may not ask questions related to criminal arrest or a conviction before a conditional offer for rent is made to an applicant unless otherwise permitted by law.

We screen for previous evictions consistent with applicable law. We also consider a range of factors as permissible under applicable law, including negative payment history, past or current bad debts, liens, bankruptcies, or judgments.  Depending on individual circumstances, an applicant may be disqualified. Employment verification may also be performed. We adhere to the Fair Credit Reporting Act (FCRA) and other applicable law.

We do business in accordance with the Federal Fair Housing Law as well as all state and local laws. All applications and renewals are considered without discrimination on the basis of any class protected by applicable laws, including but not limited to source of income.

All you need is your photo ID.

To ensure the same standards and rigor apply to all applicants of our community, we do not accept reusable/portable screenings

We do business in accordance with all applicable laws, including the federal Fair Housing Act and its state and local counterparts.  Please contact the leasing office with additional questions.

We want to do everything we can to make you feel right at home! We’re standing by to answer any questions and ease any concerns you have.

Reach out to your Community Leadership Team

We’re always excited to hear from potential new team members! You can explore all open positions at www.AIRCommunities.com.